Real rescues, real timelines

The symptom → what we found → the fix → the result. Anonymized until clients opt in, updated with every job.

Tarifs forfaitaires, affichés avant le paiement·Pas de réparation, pas de frais·29 $ crédités sur votre facture·À distance dans tous les États-Unis et au Canada·EN / FR·Tarifs forfaitaires, affichés avant le paiement·Pas de réparation, pas de frais·29 $ crédités sur votre facture·À distance dans tous les États-Unis et au Canada·EN / FR·

Recent rescues

🦠

Retail store — pharma hack

Google results showed pill ads instead of products. Found a backdoored plugin; cleaned 400+ injected files, filed reconsideration. Warning lifted in 41 hours. (Anonymized — full write-up coming.)

🔌

Restaurant — white screen on launch day

A PHP update took the site down the morning of a press feature. Rolled back, patched the theme, back online in 90 minutes. Update path fixed for good.

💳

B2B shop — silent checkout failure

Orders had quietly stopped for 9 days after a gateway change. Restored the webhook chain, recovered the stuck orders, added checkout monitoring.

Ne revivez plus jamais cela

Plans de maintenance à partir de 99 $/mois — sauvegardes quotidiennes, mises à jour, surveillance de la disponibilité et des logiciels malveillants. Les clients ayant bénéficié d'un dépannage obtiennent 50 % de réduction sur leur premier mois.

Voir les plans de maintenance

Réservez votre réparation le jour même — 29 $

Choisissez l'option la plus proche — un technicien le confirmera lors de l'appel. Vous payez 29 $ maintenant ; le prix forfaitaire de la réparation est indiqué avant tout début de travail, et les 29 $ en sont déduits. Un technicien vous appellera d'ici {{callback_time}}.

Not sure which one? Pick the closest — your technician confirms it on the call, and the price is set by what it actually turns out to be.

We text you the moment your diagnostic is booked, then call this number.

Emergency diagnostic$29.00
Selected symptom
Due now$29.00
A technician calls you by

The fix price is quoted on that call, before any work starts. The $29.00 comes off it.

No fix, no fee. Full refund if we can't reach you, or if it turns out to be something we can't fix. Refund policy.

✓

You're booked — a technician calls you by {{callback_time}}.

Your diagnostic is reserved. Keep your phone nearby; the call comes from a number you won't recognise.

Your call: {{callback_time}} Checking the queue…

While you wait, don't do these three things

  • 🗑️Don't delete anythingNot files, not plugins, not the "suspicious" folder. Whatever is there is what your technician reads to work out what happened.
  • ⏪Don't restore an old backup over itRestoring on top usually overwrites the evidence and, if the way in is still open, you get re-infected within hours.
  • 🧑‍🔧Don't let anyone else start work on itTwo people changing things at once turns a one-hour fix into a three-hour one. Your technician calls shortly.
Want the call to go faster? Answer what you know Optional — every answer is one less question on the call. "Not sure" is a fine answer.

Nos services et zones de service

Choisissez un service dans votre ville — nous desservons toutes les communautés ci-dessous.