WooCommerce Checkout Not Working — Every Hour Is Lost Revenue

If checkout is broken, your website is a brochure. We restore payments today and tell you how many orders got stuck.

🚨 Book My Same-Day Fix — $29
Flat fees, shown before you pay·No fix, no fee·$29 credited to your invoice·Remote across U.S. & Canada·EN / FR·Flat fees, shown before you pay·No fix, no fee·$29 credited to your invoice·Remote across U.S. & Canada·EN / FR·

What you're seeing

Customers report they can't pay, or carts empty themselves

Orders stopped arriving but traffic looks normal

"Payment error" / spinning checkout / blank order confirmations

Book this fix — $29 reserves your same-day slot

In the service list, pick "Checkout / payments broken". Flat fee: $297–$597 USD. Final price confirmed on your diagnostic call. No hourly billing. No surprises.

Not sure which one? Pick the closest — your technician confirms it on the call, and the price is set by what it actually turns out to be.

We text you the moment your diagnostic is booked, then call this number.

Emergency diagnostic$29.00
Selected symptom
Due now$29.00
A technician calls you by

The fix price is quoted on that call, before any work starts. The $29.00 comes off it.

No fix, no fee. Full refund if we can't reach you, or if it turns out to be something we can't fix. Refund policy.

You're booked — a technician calls you by {{callback_time}}.

Your diagnostic is reserved. Keep your phone nearby; the call comes from a number you won't recognise.

Your call: {{callback_time}} Checking the queue…

While you wait, don't do these three things

  • 🗑️Don't delete anythingNot files, not plugins, not the "suspicious" folder. Whatever is there is what your technician reads to work out what happened.
  • Don't restore an old backup over itRestoring on top usually overwrites the evidence and, if the way in is still open, you get re-infected within hours.
  • 🧑‍🔧Don't let anyone else start work on itTwo people changing things at once turns a one-hour fix into a three-hour one. Your technician calls shortly.
Want the call to go faster? Answer what you know Optional — every answer is one less question on the call. "Not sure" is a fine answer.

Why this happens

Checkout is the most fragile chain on your site: theme → cart plugin → payment gateway → webhooks → order emails. A single broken link anywhere kills revenue silently. The most dangerous version is the silent one — checkout LOOKS fine to you, but a failing gateway webhook or spam-filtered order email means orders die quietly for days. Do the math that matters: your average order × orders per day × days broken. That number is why this is our highest-urgency service.

What we do

The exact fix steps for this problem.

🔎

Reproduce the failure with a real test transaction

🧯

Trace the chain: cart → gateway → webhook → emails

🛠️

Fix the broken link (gateway config, plugin conflict, API change)

🛡️

Recover stuck/missing orders where possible

📄

Add a checkout monitor so silent failure can't happen again

Four reasons this is a safe thing to do at 2 a.m.

💸

Flat fee, never hourly

The price is agreed before we touch anything. No meter, no surprise invoice.

↩️

$29 back if we can't start

Can't start today, or you cancel before work begins? Full refund.

🚫

No fix, no fee

If we can't solve it, you don't pay for it. We only take jobs we can finish.

🔐

Credentials handled safely

Secure one-time link, never email. Rotated and documented when we're done.

Never go through this again

Care plans from $99/mo — daily backups, updates, uptime + malware monitoring. Rescue clients get their first month 50% off.

See care plans

Questions about this fix

Often, yes — payments captured at the gateway but never recorded as orders can usually be reconstructed. We check as part of the fix.
Gateways update their APIs, plugins auto-update, certificates rotate. "Nothing changed" on your side doesn't mean nothing changed.
All of them — Stripe, PayPal, Square and the WooCommerce-native gateways. Same flat fee range.
Book anyway via our emergency page (/sample/site-rescue-experts/emergency) — the diagnostic call sorts the label, and the $29 credits to whatever the fix turns out to be. Afterwards, a care plan (/sample/site-rescue-experts/website-care-plans) keeps it from happening again.

Checkout / payments broken — Flat fee $297–$597 USD, shown before you book.

Typical agency emergency work is billed hourly at $150–$250/hr, and a job like this runs most shops 4–10 hours. Yours is a flat $297–$597 USD — agreed before we touch anything. Reserve today's slot for $29 USD — credited toward the fix, refunded in full if we can't start today or you cancel before work begins.

Book My Same-Day Fix — $29

Our services & service areas

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