Shopify keeps the platform running; your theme, apps and configuration are yours. That's the layer we fix.
🚨 Book My Same-Day Fix — $29In the service list, pick "Something else / not sure". Flat fee: $197–$397 for theme/app-level fixes. Confirmed on your call — platform-level issues are honestly referred to Shopify support.
Not sure which one? Pick the closest — your technician confirms it on the call, and the price is set by what it actually turns out to be.
We text you the moment your diagnostic is booked, then call this number.
The fix price is quoted on that call, before any work starts. The $29.00 comes off it.
No fix, no fee. Full refund if we can't reach you, or if it turns out to be something we can't fix. Refund policy.
Your diagnostic is reserved. Keep your phone nearby; the call comes from a number you won't recognise.
Shopify's own infrastructure rarely breaks — and when it does, only Shopify can fix it. But most "my Shopify store is broken" problems live in YOUR layer: the theme's Liquid code, third-party apps stepping on each other, or configuration (shipping zones, tax settings, domain/DNS) gone wrong. That's the layer Shopify support explicitly won't touch — "contact your developer" — and the layer we work in. We're honest about the boundary: if your issue is genuinely platform-side, we'll say so immediately instead of billing you to wait on Shopify with you.
The exact fix steps for this problem.
Flat fee, never hourly
The price is agreed before we touch anything. No meter, no surprise invoice.
$29 back if we can't start
Can't start today, or you cancel before work begins? Full refund.
No fix, no fee
If we can't solve it, you don't pay for it. We only take jobs we can finish.
Credentials handled safely
Secure one-time link, never email. Rotated and documented when we're done.
Care plans from $99/mo — daily backups, updates, uptime + malware monitoring. Rescue clients get their first month 50% off.
See care plansTypical agency emergency work is billed hourly at $150–$250/hr. You get a flat quote on the call instead — and the $29 comes off it. Reserve today's slot for $29 USD — credited toward the fix, refunded in full if we can't start today or you cancel before work begins.
Book My Same-Day Fix — $29Pick a service in your city — we serve every community below.