Your site is broken. A technician calls you in 30 minutes — already knowing what's wrong.

Book the $29 emergency diagnostic. We scan your site the moment you book, then call with the diagnosis and a flat fix price before any work starts.

Start my diagnostic — $29
Callbacks 8 AM–9 PM ET, 7 days. Book after 9 PM and we call at 8 AM sharp.Not sure it's hacked? Run a free scan first — see "Free Security Scan" in the menu.
Flat fees, shown before you pay·No fix, no fee·$29 credited to your invoice·Remote across U.S. & Canada·EN / FR·Flat fees, shown before you pay·No fix, no fee·$29 credited to your invoice·Remote across U.S. & Canada·EN / FR·

Book your same-day fix — $29

Pick the closest match — a technician confirms it on the call. You pay $29 now; the flat fix price is quoted before any work starts, and the $29 comes off it. A technician calls you by {{callback_time}}.

Not sure which one? Pick the closest — your technician confirms it on the call, and the price is set by what it actually turns out to be.

We text you the moment your diagnostic is booked, then call this number.

Emergency diagnostic$29.00
Selected symptom
Due now$29.00
A technician calls you by

The fix price is quoted on that call, before any work starts. The $29.00 comes off it.

No fix, no fee. Full refund if we can't reach you, or if it turns out to be something we can't fix. Refund policy.

You're booked — a technician calls you by {{callback_time}}.

Your diagnostic is reserved. Keep your phone nearby; the call comes from a number you won't recognise.

Your call: {{callback_time}} Checking the queue…

While you wait, don't do these three things

  • 🗑️Don't delete anythingNot files, not plugins, not the "suspicious" folder. Whatever is there is what your technician reads to work out what happened.
  • Don't restore an old backup over itRestoring on top usually overwrites the evidence and, if the way in is still open, you get re-infected within hours.
  • 🧑‍🔧Don't let anyone else start work on itTwo people changing things at once turns a one-hour fix into a three-hour one. Your technician calls shortly.
Want the call to go faster? Answer what you know Optional — every answer is one less question on the call. "Not sure" is a fine answer.

What we rescue

🦠

Hacked site / malware

Includes cleanup, hardening, and Google blacklist removal if flagged. From $497. → /sample/site-rescue-experts/wordpress-malware-removal

⚠️

Google warning / blacklisted

Includes reconsideration request handling. From $297. → /sample/site-rescue-experts/website-blacklisted-google

🔌

Site is down / won't load

White screen, server errors, database errors. From $197. → /sample/site-rescue-experts/website-down-emergency

🧩

Broken after an update

WordPress core, plugin, or PHP update failures. From $197. → /sample/site-rescue-experts/site-down-after-update

💳

Checkout / payments broken

WooCommerce, Stripe, PayPal, order emails. From $297. → /sample/site-rescue-experts/woocommerce-checkout-not-working

🔒

SSL / "Not Secure" warning

Certificate install + mixed-content cleanup. From $147. → /sample/site-rescue-experts/expired-ssl-certificate-fix

🌐

Domain expired / DNS issues

+ registrar fees — redemption-period recovery quoted on call. From $197. → /sample/site-rescue-experts/expired-domain-recovery

📧

Email not working / going to spam

SPF/DKIM/DMARC, blacklist delisting. From $247. → /sample/site-rescue-experts/business-email-stopped-working

🔑

Locked out of my admin

Access recovery + security check. From $147. → /sample/site-rescue-experts/locked-out-of-wordpress-admin

🚚

Emergency migration to new host

Includes 30 days post-move monitoring. From $297. → /sample/site-rescue-experts/emergency-website-migration

How it works

One flow, no meetings, no hourly meter.

📲

Book — $29

Pick your problem, see the flat fee, reserve your same-day slot with a refundable $29 deposit.

📞

We call in 30 min

A real technician calls, looks at your site live, and confirms the diagnosis (8 AM–9 PM ET).

🔎

Flat-fee quote

You get the exact flat fee inside the range you already saw. No surprises, ever.

🛠️

Fix starts today

Containment first, then the fix. You get progress updates as milestones land.

🛡️

Hardened + report

We close the hole that caused it, then send a plain-English report of what we did.

30 min

Callback after you book (8 AM–9 PM ET)

$0/hr

Hourly billing — everything is flat fee

24/7

Booking open, every day of the year

100%

Of the $29 credited to your fix

What another day offline actually costs

Do the arithmetic on your own numbers before you decide to wait: your average sale × the customers who'd have bought today × the days it stays broken. For most small businesses that lands somewhere between a few hundred and a few thousand dollars a day — and none of it comes back. Then add the part nobody invoices you for: Google slipping while your site serves errors, customers who assumed you closed, and the ones who quietly went to a competitor and never mentioned it. A flat repair fee is a known, capped number. A week of downtime isn't.

Four reasons this is a safe thing to do at 2 a.m.

💸

Flat fee, never hourly

The price is agreed before we touch anything. No meter, no surprise invoice.

↩️

$29 back if we can't start

Can't start today, or you cancel before work begins? Full refund.

🚫

No fix, no fee

If we can't solve it, you don't pay for it. We only take jobs we can finish.

🔐

Credentials handled safely

Secure one-time link, never email. Rotated and documented when we're done.

You talk to the person doing the work

I'm Steve. When you book, I'm the one who scans your site, calls you back, quotes the flat price and does the repair. There's no account manager, no ticket queue, and no handoff to someone junior. That's also why the phone number on this site is for booked clients only — if I'm on a call fixing someone's store, I can't answer a new one. Booking is the fast path: the diagnostic goes in the queue the second you pay, and you get a callback at a stated time. Work happens remotely across the U.S. and Canada, in English or French.

Never go through this again

Care plans from $99/mo — daily backups, updates, uptime + malware monitoring. Rescue clients get their first month 50% off.

See care plans

Why small businesses call us first

Same-day start

Your emergency starts getting fixed today — not "we'll get back to you".

Flat fees, no hourly meter

The price you see before paying is the price class you pay. Period.

You talk to the person doing the work

No account managers, no ticket queues. The tech who fixes your site calls you.

Post-fix hardening included

Every rescue ends with the entry point closed and your site hardened.

U.S. & Canada, bilingual

We work remotely across both countries in English or French — so we start in minutes, not after a site visit.

Frequently asked questions

Yes — if we can't start today or you cancel before work begins, you get the full $29 back. When we do the job, it's credited to your final invoice.
Diagnosis and containment start today. Deep infections can take 24–48 hours to fully clear — you get an exact timeline on the first call.
Deposit refunded, no charge. We only take jobs we can actually fix.
Yes, via a secure one-time link — never over email. We rotate credentials after the job and show you what we changed.

Our services & service areas

Pick a service in your city — we serve every community below.