It's almost never personal — your site was found by a scanner, not chosen by a person. Here's what actually opens the door.
1. Outdated plugins and themes — the #1 cause by far. A disclosed vulnerability gets mass-exploited within days. 2. Weak or reused passwords — one leaked password from another service, tried against your admin login by a bot. 3. Cheap shared hosting — one infected neighbour on the server can mean everyone gets infected. 4. Abandoned admin accounts — the developer from 2019 still has access, and their email got breached. 5. Supply-chain plugins — a legitimate plugin gets sold, and the new owner ships malware in an update.
Updates applied within days (not months), unique passwords with 2FA, backups that exist somewhere other than the server itself, and monitoring that notices an infection in hours instead of weeks. If you're reading this because it already happened: the fix is a flat fee and starts today — see our malware removal service. If it hasn't happened yet, a care plan does all of the above for you from $99/mo.
Care plans from $99/mo — daily backups, updates, uptime + malware monitoring. Rescue clients get their first month 50% off.
See care plansPick the closest match — a technician confirms it on the call. You pay $29 now; the flat fix price is quoted before any work starts, and the $29 comes off it. A technician calls you by {{callback_time}}.
Not sure which one? Pick the closest — your technician confirms it on the call, and the price is set by what it actually turns out to be.
We text you the moment your diagnostic is booked, then call this number.
The fix price is quoted on that call, before any work starts. The $29.00 comes off it.
No fix, no fee. Full refund if we can't reach you, or if it turns out to be something we can't fix. Refund policy.
Your diagnostic is reserved. Keep your phone nearby; the call comes from a number you won't recognise.
Pick a service in your city — we serve every community below.