What happened to you happens twice — unless someone's watching.

Most sites we rescue were one missed update or one silent malware drop away from disaster for months. A care plan makes that impossible: backups every day, updates on time, monitoring around the clock.

Start my care plan
Flat fees, shown before you pay·No fix, no fee·$29 credited to your invoice·Remote across U.S. & Canada·EN / FR·Flat fees, shown before you pay·No fix, no fee·$29 credited to your invoice·Remote across U.S. & Canada·EN / FR·

Pick your plan — cancel anytime

Essential Care

$99 /mo USD

  • About $3.30/day — less than a coffee
  • Daily off-server backups (test-restored)
  • Core & plugin updates, applied deliberately
  • Uptime + malware monitoring, 24/7
  • SSL managed so it can't expire on you
Start Essential

Growth Care

Most popular

$179 /mo USD

  • About $5.90/day — the one most clients pick
  • Everything in Essential
  • Priority same-day support on anything
  • Monthly speed & security report
  • 1 hr of content edits (agency rate: ~$150)
  • You come out ahead the first month you use the hour
Start Growth — most popular

Commerce Care

$249 /mo USD

  • For stores where downtime = lost orders
  • Everything in Growth
  • Checkout monitoring (silent failures caught in hours)
  • Staging environment for safe changes
  • 2 hrs edits + quarterly strategy call
Start Commerce

The maths nobody does until it's too late

One malware cleanup is $497–$797. One broken checkout is $297–$597 plus whatever the stalled orders were worth. Most emergencies we're called for trace back to exactly three things: an update nobody applied, a backup that was silently failing, and nobody watching. Essential Care is $99/month — about $3.30 a day — and it is those three things, done for you. Put plainly: one rescue you don't need pays for four to eight months of the plan. Rescue clients get their first month at half price, and every plan is month-to-month — cancel any time, keep your backups.

Four reasons this is a safe thing to do at 2 a.m.

💸

Flat fee, never hourly

The price is agreed before we touch anything. No meter, no surprise invoice.

↩️

$29 back if we can't start

Can't start today, or you cancel before work begins? Full refund.

🚫

No fix, no fee

If we can't solve it, you don't pay for it. We only take jobs we can finish.

🔐

Credentials handled safely

Secure one-time link, never email. Rotated and documented when we're done.

Start my care plan

Pick "Something else / not sure" and mention the plan you want — we'll set it up on the callback and apply your rescue discount.

Not sure which one? Pick the closest — your technician confirms it on the call, and the price is set by what it actually turns out to be.

We text you the moment your diagnostic is booked, then call this number.

Emergency diagnostic$29.00
Selected symptom
Due now$29.00
A technician calls you by

The fix price is quoted on that call, before any work starts. The $29.00 comes off it.

No fix, no fee. Full refund if we can't reach you, or if it turns out to be something we can't fix. Refund policy.

You're booked — a technician calls you by {{callback_time}}.

Your diagnostic is reserved. Keep your phone nearby; the call comes from a number you won't recognise.

Your call: {{callback_time}} Checking the queue…

While you wait, don't do these three things

  • 🗑️Don't delete anythingNot files, not plugins, not the "suspicious" folder. Whatever is there is what your technician reads to work out what happened.
  • Don't restore an old backup over itRestoring on top usually overwrites the evidence and, if the way in is still open, you get re-infected within hours.
  • 🧑‍🔧Don't let anyone else start work on itTwo people changing things at once turns a one-hour fix into a three-hour one. Your technician calls shortly.
Want the call to go faster? Answer what you know Optional — every answer is one less question on the call. "Not sure" is a fine answer.

Care plan questions

Yes — every rescue client gets their first month at half price, applied automatically on the completion call.
No. Every plan is month-to-month. Cancel anytime, keep your last backups.
Growth and Commerce clients jump the queue: same-day response on anything, not just emergencies.

Our services & service areas

Pick a service in your city — we serve every community below.